Privacy policy

Privacy Policy

Last updated: April 25, 2026

This Privacy Policy describes how Elnorstudio ("we", "us", or "our") collects, uses, and discloses your personal information when you access or use any of our websites, products, or services (the "Services").

This policy applies to all brands, websites, and digital products operated under Elnorstudio, including but not limited to affiliated stores and projects.

For the purposes of payment processing, transactions may be handled by Don't Fomo LTD.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

We will:

  • Update the “Last updated” date
  • Publish the revised version on our websites

2. How We Collect and Use Your Personal Information

We collect personal data to:

  • Provide and deliver our products and services
  • Process payments and transactions
  • Communicate with you
  • Improve performance and user experience
  • Prevent fraud and abuse
  • Comply with legal obligations

3. What Personal Information We Collect

3.1 Information You Provide Directly

This may include:

  • Name, email address, phone number
  • Billing and payment details
  • Account credentials (if applicable)
  • Customer support messages
  • Any information you voluntarily submit

You may choose not to provide certain data, but this may limit access to some Services.

3.2 Information Collected Automatically (Usage Data)

We may collect:

  • IP address
  • Device type and operating system
  • Browser type
  • Pages visited and actions taken
  • Time spent on pages
  • Referral source

This is collected via cookies, pixels, and similar technologies.

3.3 Information from Third Parties

We may receive data from:

  • Payment processors
  • Analytics providers
  • Advertising platforms (e.g., Meta, Google)
  • Platform providers (e.g., Shopify or similar systems)

All third-party data is processed under this Privacy Policy.

4. How We Use Your Data

4.1 Providing Services

We use your data to:

  • Process and complete orders
  • Deliver digital or physical products
  • Send confirmations and updates
  • Manage accounts

4.2 Marketing and Advertising

We may send promotional communications.

You can unsubscribe at any time via the link provided in emails.

For users in the EEA, this is based on:

  • Legitimate interest (Art. 6(1)(f) GDPR), or
  • Consent where required

4.3 Security and Fraud Prevention

We use data to detect and prevent:

  • Fraudulent transactions
  • Unauthorized access
  • Abuse of our Services

4.4 Customer Support

We use your data to:

  • Respond to inquiries
  • Resolve issues
  • Improve our Services

5. Cookies

We use cookies to:

  • Ensure website functionality
  • Store user preferences
  • Analyze performance
  • Improve advertising

You can disable cookies in your browser settings, but some features may not work correctly.

6. How We Share Personal Information

We may share your data with:

  • Service providers (hosting, payments, analytics)
  • Marketing and advertising partners
  • Affiliated brands under Elnorstudio
  • Legal authorities when required

We do not sell sensitive personal data.

We may disclose data if necessary to:

  • Comply with legal obligations
  • Enforce our terms
  • Protect our rights and users

7. Third-Party Links

Our websites may contain links to external sites.

We are not responsible for their privacy practices.

8. Children’s Data

Our Services are not intended for individuals under 16.

We do not knowingly collect data from children.

9. Data Retention and Security

We retain data only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes

We implement appropriate security measures, but no system is 100% secure.

10. Your Rights (GDPR and Similar Laws)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request data portability
  • Object to processing
  • Withdraw consent
  • Restrict processing
  • Lodge a complaint

To exercise your rights, contact us.

We may need to verify your identity.

11. International Data Transfers

Your data may be processed outside your country.

Where required, we use:

  • Standard Contractual Clauses (SCCs)
  • Other recognized legal safeguards

12. Payments and Legal Entity

All payments are processed by:

Don't Fomo LTD
Registered in the United Kingdom

This entity is responsible for:

  • Payment processing
  • Transaction handling

13. Contact Information

If you have questions or requests regarding this Privacy Policy:

📩 info@elnorstudio.com

📍 Brickfields Industrial Estate
Unit 12A
Hemel Hempstead, Hertfordshire
HP2 7QA
United Kingdom

📞 +44 7458 152559